About this policy
Data controller: Tokengines
This policy covers the Tokengines website and Bot Studio. Use the contact form for privacy requests; we may need to verify your identity before disclosing account data.
Information we process
Account: email address, password hash, verification and reset tokens, session identifier, expiry date, browser information and IP address. Social connections: platform identifiers, profile name, avatar, OAuth permissions and authorization tokens.
Content: uploaded videos, captions, tags, destination settings, scheduled dates, publishing results, saved ideas, account statistics, bot configurations, theme sources and detected public YouTube videos. Contact messages contain the details you submit.
Authorization tokens
TikTok, YouTube and Instagram authorization happens on their own websites. Tokengines stores encrypted access and refresh tokens to perform the authorized actions, including scheduled publication. Your platform passwords are not collected.
Purposes and legal bases
Providing your requested account, publishing, scheduling and statistics features is necessary to perform the service contract. Session security, abuse prevention and operational diagnostics serve our legitimate interest in protecting the service. Platform access is limited to the permissions you grant and can revoke.
Storage and retention
Application sessions expire after seven days. Verification and reset links have a limited lifetime and are invalidated after use. Expired records are removed by periodic maintenance. Scheduled video files are encrypted on the server and deleted after their destinations finish; jobs requiring a manual review can retain their file until resolved. Instagram also needs a temporary unencrypted copy accessible via a signed URL, expiring after twenty-four hours.
Account records, ideas, theme configurations and publishing history remain stored until deleted or until an account deletion request is fulfilled. Text drafts and display preferences are kept in your browser; a selected video file is not restored after reloading the editor. Cookies maintain your session and language/theme preferences.
Ask us for the retention periods that apply to backups, contact messages and server logs. These periods depend on the hosting and email configuration.
Security
Passwords are hashed; social tokens, queued reset links and scheduled video files are encrypted. HTTPS, session checks, CSRF protections, access controls and request limits protect the service. No internet service can promise absolute security.
Your rights and connections
Disconnect a platform from your dashboard or revoke access in its own settings. Disconnection does not delete your Tokengines account or already published videos. You can request access, correction, erasure, restriction, objection or portability as applicable through the contact form. You may lodge a complaint with your supervisory authority (CNIL in France).
Contact
Use our contact form for questions about this policy or your personal information.
Contact us